
A broking site that answers the enquiry instead of collecting it.
Most broker sites end at a contact form, and the form is where the enquiry dies. Somebody types a question at 9pm, gets an auto-acknowledgement, and hears nothing until Tuesday. The build puts a qualifying desk in front of that: it reads what the person is actually trying to do, asks the two or three things that decide the answer, and commits to a same-day reply. Everything else — the borrowing calculators, the loan-type explainers, the document checklists — exists so that somebody researching at 9pm can get far enough on their own to be worth replying to.
- A qualifying enquiry desk that builds a brief, not a name-and-email capture
- Borrowing and repayment calculators, wired into the same brief
- Six business-finance products and six home-loan journeys, each a full page
- Guides, blog, complaints, privacy and terms — the whole trust surface

